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Are you moving to Boise or settling into one of the many amazing Boise neighborhoods or Boise 55+ communities? If so, getting your city of Boise utilities in order is a crucial part of the process. Understanding how local services operate, how to set up accounts, and how to manage your payments will help make your transition much smoother.
In this guide, we’ll cover everything individuals need to know about Boise utility setup, from starting or transferring service to managing utility billing services, making sure you know every payment date, making payments, and knowing what to expect in terms of monthly costs. If you’re planning on moving to the area, you can trust that this information will apply to you.
In Idaho, utilities are regulated by the Idaho Public Utilities Commission, which ensures that every customer enjoys fair service. However, unlike some other states, Idaho does not currently offer a deregulated energy market, so individuals cannot select their electricity or gas provider. Most services are provided by area-specific companies.
Whether you’re buying, renting, or downsizing, we’ve got all the essential information you need to get started with City of Boise utilities. Keep reading to find out who to contact, how to send your payments, and what options are available to new customers.
Average Utilities in Boise ID
When it comes to living in Idaho, it’s important for customers to know what they can expect from the city of Boise utilities. According to the 2024 C2ER Cost of Living Index, the average utility bill in Boise Idaho is $143.11. The price of utilities is very manageable in the city, and is 22.1% more affordable than the national average.
Additionally, according to the BLS Consumer Price Index, energy prices are down 1.7% over the past year. However, natural gas prices are up 3.3%.
Electricity is an important part of the City of Boise utilities. This Boise utility is handled by Idaho Power, which is the primary Boise Idaho electric company. This Boise power company was incorporated in 1915 and serves customers across a 24,000-square-mile radius.
Not only is Idaho Power a main component of the city of Boise utilities, but it’s also a leading green energy proponent in the area. In 2019, Idaho Power set a goal to provide 100% clean energy by 2045, and its hydropower facilities meet nearly half of its customers’ energy demands. Additionally, the company has planned additional investments in wind, solar, and other clean energy sources.
According to KTVB, Idaho Power recently received a 3.73% rate increase.
Transfer or Start Idaho Power Service
How do you set up these city of Boise utilities? Starting, stopping, and transferring service can all be done online. If you’re starting service for the first time, you’ll need to sign up for an account and follow the prompts on the company’s website.
If you are just transferring service, then you’ll need to log in to your account and fill in your new information. A service fee may apply when starting your new Boise utilities. A few possible fees include a $30 Service Establishment fee, a $30 Service Connection fee, and an $8.50 Remote Meter Connection fee.
Idaho Power Bill Pay
Paying your city of Boise utilities is simple, and there are several different options to consider. A few options for paying utility billing services include:
Online: You can pay online using your account login or make one-time payments as a guest.
In-person: There are several pay stations and drop-off locations where you can pay in person.
By mail: You can mail your payment to: Processing Center, PO Box 5381, Carol Stream, IL 60197-5381.
By phone: You can call 1-800-488-6151 to make your payment over the phone.
When it comes to the city of Boise utilities, customers can count on Intermountain Gas Company for their natural gas needs. Intermountain Gas Company has been providing city of Boise utilities to customers in the area since 1950, and received certification from the Idaho Public Utilities Commission in 1955.
This natural gas company now serves over 412,500 customers in 74 communities in southern Idaho.
Transfer or Start Intermountain Gas Company Service
How do you start these city of Boise utilities? There are two ways to set up utilities with Intermountain Gas Company. The first option is to register or log in to your online account to make a request to start, stop, or transfer service.
If you’d rather talk to someone, you can call the customer service center at (800) 548-3679.
Intermountain Gas Company asks you not to use the online forms if you:
Need service within the next two business days; or
Your service has been disconnected because you have not paid your Intermountain Gas bill.
If one of these situations pertains to you, they ask that you call the customer service center.
Intermountain Gas Company Bill Pay
Paying these city of Boise utilities is simple, and there are several ways to make payments.
Online: You can make your payments online using your checking account.
PaymentUS: This system allows you to make a payment online or by phone using your credit card, debit card, or electronic check, as well as digital wallet options like Amazon Pay, Google Pay, and PayPal.
Mail: You can send a personal check or money order to: Intermountain Gas Company, PO Box 5600, Bismarck, ND 58506-5600.
Level Pay Plan: The Level Pay Plan allows you to make equal monthly payments that are determined based on your annual gas consumption estimate.
Veolia Water is a main player when it comes to the city of Boise utilities. This Boise utility is handled by Veolia Water. This Boise water company was established in 1853 in Paris, France, and serves thousands of customers across the Boise area. Veolia is established in 56 countries and has over 215,000 employees across the world. As of 2024, the Veolia group had 111 million users for its drinking water supply services and 98 million for sanitation.
To learn more about the average water bill in Boise Idaho, take a look at the residential rates on the City of Boise website.
Transfer or Start Veolia Water Service
To start these city of Boise utilities, simply click on the ‘Start Service’ button on the Veolia website. From there, you can make an account and follow the online prompts to get your service started or transferred.
Veolia Water Bill Pay
Paying these city of Boise utilities is smooth and simple. These are the billing options available to you.
One-time web payment: You can head to mywater.veolia.us to pay one or all of your bills via your bank account, debit card, credit card, or ATM card.
By phone: You can call (208) 362-7304 to process your payment using their automated system.
In person: Veolia offers plenty of payment locations, which you can view on their website.
By mail: You can send your check or money order by mail.
Curious about the city of Boise utilities for trash and recycling? Boise trash pickup is available to customers via the City of Boise. You can request a 95, 65, or 48-gallon trash cart, and you must set your cart out by 6:00 a.m. on the day of pickup. If you are unsure of when your collection day is, you can enter your address on the Republic Services website.
Monthly fees for Boise trash collection are as follows:
95 Gallon Trash, Recycling, and Compost (Standard)
$25.18
95 Gallon Trash / Recycling or Trash / Compost (Standard)
$31.95
95 Gallon Trash Only
$38.73
65 or 48 Gallon Trash, Recycling and Compost (Small)
$23.71
65 or 48 Gallon Trash / Recycling or Trash / Compost (Small)
$30.46
65 or 48 Gallon Trash Only
$37.24
65 Gallon Glass Collection
$8.19
Boise Internet Providers
When it comes to the city of Boise utilities, it’s also important to consider internet providers. Here are a few of the main providers in the area.
Now that you know how the city of Boise utilities work, it’s time to get settled in the area. If you’re considering a move to the area, then get in touch with the expert team at BustNMoves. BustNMoves has successfully completed over 7,000 moves and is Idaho’s largest locally-owned moving company. To discuss your move and get started with a free quote, give our Boise movers a call today at (208) 557-3328.
BustNMoves Moving Company
Taylor Kerbs, Founder of BustNMoves:
Taylor Kerbs founded BustNMoves Moving Company in 2021 after identifying a growing need for professional moving services in Southeast Idaho. His journey in the moving industry began in his teenage years, where he gained hands-on experience coordinating and executing numerous residential relocations. This practical background, combined with his detailed market research and business planning, established the foundation for BustNMoves.
Under Taylor's leadership, the company has grown from a weekend operation to a full-service moving business with three dedicated trucks and year-round staff. He has personally overseen moves ranging from single-bedroom apartments to 9,000-square-foot homes throughout Idaho. Taylor's commitment to transparent pricing and customer service has helped establish BustNMoves as a trusted moving solution for residents in Pocatello and surrounding communities.
As a local business owner who has lived in the region since 2014, Taylor brings both professional expertise and community knowledge to every moving project.
